Browse current Zendesk openings that JobDrop found directly from the company's careers source.
## Job Description We are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk's Premier customers. You are able to understand customer needs, anticipate their challenges, advocate internally for solutions, and communicate e
## Job Description ## Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our
## Job Description ## Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our
## Job Description Zendesk is the world’s leading Customer Experience and Support Platform and we are growing quickly with a suite of products our customers love! Zendesk makes customer service better. We build software to meet customer needs, set teams up for success, and keep businesses in sync. We are looking for ha
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connecti
## Job Description Zendesk is redefining how the world delivers service. In addition to our world class CX & service platform, in under three years, we’ve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20,000 customers. AI is automating up to 80% of service inter
## Job Description We are seeking an energetic, motivated team player to join our Sales team as an Inbound Sales Development Representative (SDR). SDRs are responsible for calling and qualifying leads. Ideal candidates should be self-starters with proven track records of success in their professional and personal or co
## Job Description ## Why This Role? Why Now? The world of customer experience isn’t just evolving—it’s being revolutionized. At Zendesk, we don’t watch the future unfold. We build it. As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca
## Job Description Job Title: Senior Engagement Manager Job Description: Zendesk Professional Services is focused on maximising the impact and value of Zendesk software for both existing and new customers. The Professional Services team works on projects across EMEA with customers of all sizes, from Commercial to Enter
## Job Description The Enterprise Machine Learning team builds intelligent systems that help the business make better decisions at scale. We combine machine learning, data engineering, and modern AI techniques to transform complex customer and revenue data into products and insights that drive measurable business outco
## Job Description Zendesk & The Opportunity AI is reshaping customer experience, and Zendesk is leading the shift toward autonomous, agentic CX. We’re building a world where AI handles high-volume needs seamlessly, freeing humans to focus on complex, high-value decisions. To power our next wave of growth across two of
## Job Description ## Senior Services Consultant At Zendesk, we help companies build better customer experiences — and our Services Consultants play a key role in making that happen. As a Senior Services Consultant, you’ll lead the implementation of Zendesk solutions for a portfolio of enterprise customers. You’ll work
## Job Description We’re looking for a Senior Director to lead Professional Services across EMEA. You will own the regional services business and guide a team responsible for shaping, selling, and delivering high-value customer engagements. You will evolve our services model toward AI-enabled, outcome-driven engagement
## Job Description Digital Sales Representative We're looking for: A motivated self-starter who can handle a high-velocity sales approach while providing an excellent customer experience! Our Digital Inside Sales Specialists are at the forefront of our customer experience for both new and existing customers of Zendesk.
## Job Description Business Development Representative Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring h
## Job Description Position: RevOps Customer Support Sr. Specialist Location: Manila, Philippines Type of Employment: Full-time, In-office About us: Zendesk is a leader in customer service software, revolutionizing how businesses engage with their customers. We are committed to improving customer relationships by provi
## Job Description Department: Information Technology (IT) Reports To: Senior Director, GTM Systems ### About the Role We are seeking a highly strategic and experienced Principal Product Manager for Partner Sales to lead the evolution of our partner technology ecosystem. The partner channel is a critical pillar for our
## Job Description Sr. Specialist, Deal Support The Role Zendesk is looking for a Sr. Specialist, Deal Support to join our team. In this role, you will play a critical part in driving sales velocity while maintaining strong operational integrity and compliance. Operating as a trusted advisor across Sales, Finance, Lega
## Job Description Contact Center Success Specialist The Contact Center Success Specialist is a dynamic advisory role responsible for helping customers rapidly achieve business outcomes through Zendesk’s Contact Center capabilities. This role is part of the Customer Success organization and plays a key part in driving
## Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services organization is building the capabilities, operating model, and executive partnerships required to help customers realize mea
## Job Description About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms, including Zendesk, Amazon Connect, and AWS-based solutions, to enhance
## Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching for sales excellen
## Job Description ## Principal Value Consultant Zendesk is looking for a seasoned Customer Experience individual to join our Pre-Sales Value Consulting team in the role of Principal Value Consultant. Value Consultant is responsible for building key relationships with Zendesk customers during the sales cycle to identif
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this vision, we are seeking a d
## Job Description As an AI Sales Specialist, you'll be responsible for driving the growth and adoption of our full suite of AI products. In this quota-carrying overlay role, you’ll work alongside our Core Account Executive (AE) team, leveraging your technical expertise to prospect, demo, and close deals while deliveri
## Job Description ## Senior Services Consultant At Zendesk, we help companies build better customer experiences — and our Services Consultants play a key role in making that happen. As a Senior Services Consultant, you’ll lead the implementation of Zendesk solutions for a portfolio of enterprise customers. You’ll work
## Job Description Overview: The Finance & Strategy team serves as trusted advisors to the company, informing and guiding critical C-level decisions through insightful analyses & thought partnership. We are looking for a bright, driven individual who will succeed in a fast-paced environment and support our team in maki
## Job Description ## Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology.
## Job Description Love being the first responder when things break? Zendesk is looking for Incident Responders who thrive in fast-paced environments—people who can triage quickly, swarm with the right teams, and restore service while keeping the incident record accurate. This role is critical to our hybrid SRE model,
## Job Description Location: Austin, Texas (Hybrid) Department / Team: Professional Services - Technical Services Reports to: Senior Director, Technical Services Why This Role / Why Now As customers adopt more sophisticated AI-enabled experiences and integrations, strong technical architecture is critical to successful
## Job Description Job Description ## Technical Architect, AI-Powered Customer Experience ### Why This Role? Why Now? Customer experience is being transformed by AI-driven innovation. At Zendesk, we’re not just responding to that shift — we’re leading it. As we expand our AI-powered Resolution Platform and deepen our P
## Job Description ## Role Overview: Note: This role is based in Pune and requires working night shifts aligned with AMER business hours. As a Technical Account Manager at Zendesk, you'll become an extension of our largest customers' teams, bridging technical expertise with business acumen. You'll guide clients in maxi
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connecti
## Job Description ## Job Description As an AI Sales Specialist, you'll be responsible for driving the growth and adoption of our full suite of AI products. In this quota-carrying overlay role, you’ll work alongside our Core Account Executive (AE) team, leveraging your technical expertise to prospect, demo, and close d
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connecti
## Job Description The Associate Solutions Architect supports the CX ARR business by providing scalable, high-quality technical partnership across multiple account executives, customer segments, and sales opportunities. The role helps customers understand how our CX platform, AI capabilities, and integrations can addre
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connecti
## Job Description # Senior Director, Global Delivery Hub – Pune, India Zendesk ## Position Overview Zendesk is seeking an experienced Senior Director to lead and develop the Global Delivery Hub based in Pune, India. This is a strategic leadership role responsible for driving the vision, execution, and growth of our co
## Job Description # Senior SEO Specialist, International Markets ## Role Overview We are hiring a Senior SEO Specialist to drive organic search execution across key international markets, with Germany as a core market, alongside the UK, ANZ, and select Tier 2 markets including India and Singapore. This role delivers c
## Job Description # Senior SEO Specialist, International Markets ## Role Overview We are hiring a Senior SEO Specialist to drive organic search execution across key international markets, with Germany as a core market, alongside the UK, ANZ, and select Tier 2 markets including India and Singapore. This role delivers c
## Job Description Location:Singapore Reports To: SVP, Global Presales Zendesk is looking for a visionary, highly technical, and dynamic Regional Vice President of Sales Engineering to lead, scale, and inspire our world-class team of Sales Engineers. Zendesk has evolved far beyond traditional ITSM and help desk ticketi
## Job Description ## Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology.
## Job Description ## Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This
## Job Description # Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This
## Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This ro
## Job Description We are seeking a creative, engaged, and curious intern to join us this summer and support internal process improvements for scaling the Global Revenue Operations (RevOps) team. This nine-week, full-time position offers flexibility to accommodate class schedules and personal commitments. The position
## Job Description Financial Analysis & Strategy Analyst Intern The Finance & Strategy team serves as trusted advisors to the company, informing and guiding critical C-level decisions through insightful analyses & thought-partnership. We are looking for bright, driven individuals who will succeed in a fast-paced enviro
## Job Description Financial Analysis & Strategy Analyst Intern The Finance & Strategy team serves as trusted advisors to the company, informing and guiding critical C-level decisions through insightful analyses & thought-partnership. We are looking for bright, driven individuals who will succeed in a fast-paced enviro
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. To achieve this, we're in search of a success
## Job Description Zendesk is looking for a strong Senior Software Engineer to join our team in the Employee Services (ES) org in Krakow, Poland. Our ES teams take on a variety of complex challenges often spanning across organizations and products and touching many different technologies and a variety of stakeholders.
## Job Description # Senior SEO Specialist, International Markets (German + English) # # Role Overview We are hiring a Senior SEO Specialist to drive organic search execution across key international markets, with Germany as a core market, alongside the UK, ANZ, and Singapore. This role delivers content and technical S
## Job Description ## About the Position As a Staff Data Scientist at Zendesk, you will be joining the AI Security team and be responsible for envisioning and developing machine learning and AI approaches that help us understand and identify anomalous activity and AI Security risks. The role involves collaboration with
## Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Senior Sales Engineer (SE) to sit at the intersection of enterpr
## Job Description At Zendesk, we’re on a mission to power exceptional service for every person on the planet. Behind every customer interaction is an opportunity to make a genuine human connection. We’re accelerating that vision with cutting-edge, AI-first products, and we’re looking for a driven New Business Hunter t
## Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create outstanding customer experiences at scale. To advance
## Job Description ## Overarching Objective For The Role: - Accelerate customers’ time‑to‑value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale - Own customers’ multi‑year AI roadmap and execute cross‑fu
## Job Description ## Senior Manager, Growth Analytics Zendesk is looking for a Senior Manager, Growth Analytics to help Product Development improve how customers discover, adopt, and expand their use of Zendesk through a product-led growth motion. You will lead a team of analysts and serve as a strategic analytics par
## Job Description Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. To achieve this, we're in sea
## Job Description About the Role Are you a seasoned sales leader with deep experience in Commercial and Enterprise sales across Greater China Region? Zendesk is looking for a driven Sales Leader to lead/manage our Commercial and Enterprise sales teams exclusively across the GCR region (Mainland China, Hong Kong, Taiwa
## Job Description Behind every great customer experience is an amazing employee experience. At Zendesk, we are on a mission to power exceptional service for every person on the planet — and that starts from the inside out. We are looking for a Service Management Solutions Specialist to be the champion for our Service