Browse current Talkdesk openings that JobDrop found directly from the company's careers source.
## 🚀 About the Role Talkdesk is seeking a highly strategic, high-autonomy Senior People Business Partner to drive the organizational health, talent strategy, and commercial scale of our Go-to-Market (GTM) organization, focusing specifically on Sales and Marketing. Operating within our regional PBP model, you will partn
As a Senior Solution Consultant within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions that align with strategic objectives and support excellence at every stage of the Customer Journey. Primary Responsibi
Responsibilities: - Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry - Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers - Create and cultivate a close relationship with strat
Responsibilities: - Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process - Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model - Build lasting, mea
Responsibilities: - Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process - Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model - Build lasting, mea
Responsibilities: - Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process - Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model - Build lasting, mea
If you've built and scaled high-performing solution engineering teams in the Financial Services & Insurance (FSI) domain, and you're energized by leading at the intersection of AI, technical selling, compliance, and customer experience, this is your moment. Duties and Responsibilities: - Report to the Sr. Director of S
As a Senior Solution Architect, you will be responsible for designing and implementing complex software solutions that meet the needs of the organization and its customers. You will work closely with cross-functional teams to understand business requirements and develop solutions that align with organizational goals. Y
Talkdesk competes in a market where the quality of execution separates companies that grow efficiently from those that spend more to get the same result. Marketing Operations is where that execution lives. This role exists to ensure that every dollar of marketing spend, every campaign, every event, and every account-ba
The Senior Contract Recruiter will lead end-to-end recruitment for our Go-To-Market (Sales, Pre-Sales, Post-Sales) and G&A business units across our international business (EMEA). In this 4-month contract role, you will partner directly with senior leadership to build pipeline, drive hiring momentum, and execute talent
Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer consulting. In this role, you aren’t just closing tickets; you are a strategic partner to our clients, an advocate for their needs internally, and a developer of tools that make
We are looking for a Data Governance & Compliance Manager to join our Information Security team. In this role, you will own the strategy and execution of Talkdesk's data governance program, covering data lifecycle management, retention, privacy rights management, data classification, and data protection controls. You w
At Talkdesk, we’re building the future of brilliant customer interactions. We bring together cleverness, curiosity, and grit to create a team of customer heroes — thinkers, achievers, and dreamers who believe our world-class SaaS platform can transform the way businesses connect with their customers. We’re looking for
The team works on building highly scalable, secure, reliable, enterprise grade SaaS contact center software applications with a Build, Test, Deploy, Maintain, Own mindset, using Microservices based architecture and AWS services. Talkdesk solution supports millions of real time interactions on a scalable data platform a
The Technical Support Engineer - Premium Care serves as the initial point of contact for Talkdesk’s platform related issues, accurately capturing incident details, classifying impact and severity, and attempting immediate resolution. Team Specific Duties and Responsibilities: - Familiarity with Reporting Applications:
Job Summary: - At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programming and we won’t l
We are looking for an experienced Manager, Solutions Engineering - Commercial to lead and grow a high-performing team of Solutions Engineers (SEs) in our Commercial Vertical. This is a Pre-sales team leadership role, not a software engineering or product development role. The ideal candidate has a proven background in
As a Senior Solutions Consultant within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions that align with strategic objectives and support excellence at every stage of the Customer Journey. Primary Responsib
### Role Overview As the Vice President of Customer Delivery, your primary mission is to define and execute a comprehensive global customer delivery strategy aligned with Talkdesk’s business objectives, driving exceptional customer ROI, adoption, and sustainable enterprise growth. Operating at the executive level, you
We are looking for a Senior Director of Platform Engineering to lead the strategy, architecture, execution, and organizational development of our Platform Engineering function. This role is accountable for the foundational capabilities that enable engineering teams to build, deploy, operate, secure, and scale software
Job Summary: - At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programming and we won’t l
Responsibilities: - Build and cultivate lasting, meaningful relationships with the Talkdesk channel partner community, including SaaS SIs, telecom master agents, VARs, and other consultants / resellers - Focus 70% of your efforts on driving growth with current partners (Telecom, Reseller, GSI, SI, BPO) and 30% on expan
The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform related issues, accurately capturing incident details, classifying impact and severity, and attempting immediate resolution. Team Specific Duties and Responsibilities: - Familiarity with Reporting Applicatio
The Principal Forward Deployed Engineer (FDE) is a technical leader responsible for shaping how Talkdesk’s most strategic global enterprise customers deploy and scale our Agentic AI platform. Sitting at the intersection of enterprise architecture, hands-on software engineering, and strategic client leadership, you will
The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (National Partners, Value-Added Resellers (VARs), and System Integrators) across Australia, NewZealand, Singapore and Philippines. This senior individual contributor
Job Summary: - At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programming and we won’t l
Talkdesk is seeking a detail-oriented and highly organized Incident & Platform Operations Commander to support incident management, cross-functional engineering initiatives, and operational governance across our technical organization. This role will be responsible for managing incident documentation (including RCAs),
Talkdesk is seeking a strategic and analytically rigorous Director of FP&A to support the General & Administrative function. In this high-impact role, you will serve as the primary finance business partner to G&A leaders — including HR, Legal, IT, and Finance — providing the financial insight, modeling, and planning di
What is an Enterprise Account Executive at Talkdesk… As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and Self-generation, targeting public sector entities with 1000+ employees that are aligned to your region. We are looking for a d
The Pricing Strategy Manager will serve as a strategic pricing partner to Product Managers across the company’s AI and Contact Center software portfolio. Reporting to the Pricing Director, this role brings deep pricing and monetization expertise to PM-led pricing and packaging proposals by helping strengthen commercial
We are seeking a highly skilled United States-based Employment Lawyer to join our growing legal team. This position is responsible for providing expert advice on a wide range of employment and labor law issues including hiring, performance management and discharge, employment disputes/wrongful termination claims, disab
As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support excellence during i
We are looking to hire a Senior Manager, FP&A to be a strategic business partner with our Sales and Marketing organization. This individual will be responsible for partnering cross-functionally with senior management to build annual budgets, manage forecasts, and provide decision support through financial analyses to e
We are seeking a highly skilled and customer-focused Partner Technical Architect to join our Partner Success team. In this critical role, you will serve as the technical backbone for our partners, providing expert guidance, support, and enablement to ensure their success in implementing and leveraging our Talkdesk plat
The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team establish clear value, differentiation, and t
As a SOC Engineer / Detection Engineer, you will be responsible for detecting, investigating, and responding to security incidents across our environment, while continuously improving how we detect and handle threats. You will work hands-on with our SIEM and incident response processes, and act as a key point of contac
The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through
We are seeking an innovative, customer-focused leader to drive the AI Platform product area at Talkdesk. As the Principal Product Manager, you will be at the helm of shaping a platform that powers AI-driven solutions for the future of customer engagement. You will collaborate with designers, engineers, GTM teams, and t