Browse current Talkdesk openings that JobDrop found directly from the company's careers source.
Role Overview As the Senior Vice President of Customer Experience, your primary mission is to define and execute a comprehensive global customer strategy aligned with Talkdesk’s business objectives, driving Net Revenue Retention (NRR), exceptional customer ROI, adoption, and sustainable enterprise growth. Operating at
Responsibilities: - Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process - Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model - Build lasting, mea
Responsibilities: - Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process - Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model - Build lasting, mea
Job Summary: - At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programming and we won’t l
Job Summary: - At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programming and we won’t l
Responsibilities: - Build and cultivate lasting, meaningful relationships with the Talkdesk channel partner community, including SaaS SIs, telecom master agents, VARs, and other consultants / resellers - Focus 70% of your efforts on driving growth with current partners (Telecom, Reseller, GSI, SI, BPO) and 30% on expan
The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform related issues, accurately capturing incident details, classifying impact and severity, and attempting immediate resolution. Team Specific Duties and Responsibilities: - Familiarity with Reporting Applicatio
The team works on building highly scalable, secure, reliable, enterprise grade SaaS contact center software applications with a Build, Test, Deploy, Maintain, Own mindset, using Microservices based architecture and AWS services. Talkdesk solution supports millions of real time interactions on a scalable data platform a
We are hiring a Forward Deployed AI Product Manager (FDPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strategy, technical delivery, and client partnership - spending meaningful time embedded with health syste
The Principal Forward Deployed Engineer (FDE) is a technical leader responsible for shaping how Talkdesk’s most strategic global enterprise customers deploy and scale our Agentic AI platform. Sitting at the intersection of enterprise architecture, hands-on software engineering, and strategic client leadership, you will
The Senior Forward Deployed Engineer, FSI (FDE) is a high impact technical leader responsible for translating the immense power of Talkdesk's Agentic AI platform into transformative, production grade solutions for our strategic enterprise customers. You are a unique blend of a highly experienced software engineer, a te
The Forward Deployed Engineer, Staff (FDE) is a high impact technical leader responsible for translating the immense power of Talkdesk's Agentic AI platform into transformative, production grade solutions for our strategic enterprise customers. You are a unique blend of a highly experienced software engineer, a technic
The Commercial Account Executive role focuses exclusively on formulating and building a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. You will report into a Sales Director working in a small, tight knit team. Responsibilities: - Identify, qualify and close a sale
The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through
The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (National Partners, Value-Added Resellers (VARs), and System Integrators) across Australia, NewZealand, Singapore and Philippines. This senior individual contributor
Job Summary: - At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programming and we won’t l
Responsibilities: - Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry - Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers - Create and cultivate a close relationship with strat
The CX Manager plays a critical dual role as both a trusted advisor and technical consultant to Talkdesk's most valuable customers. This individual will drive product adoption, optimize customer ROI, and ensure long-term customer health through outcome-based enablement, technical guidance, and change management support
The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through
Talkdesk is seeking a detail-oriented and highly organized Incident & Platform Operations Commander to support incident management, cross-functional engineering initiatives, and operational governance across our technical organization. This role will be responsible for managing incident documentation (including RCAs),
About the Team & Role: We are building the future of customer experience, and our AI Pilots team is at the forefront of this 0-to-1 motion. This isn’t a role for someone who wants a playbook; this is for the builder who wants to write it. We are looking for a high-agency individual to join our team as a founding AI Dep
Talkdesk is seeking a strategic and analytically rigorous Director of FP&A to support the General & Administrative function. In this high-impact role, you will serve as the primary finance business partner to G&A leaders — including HR, Legal, IT, and Finance — providing the financial insight, modeling, and planning di
What is an Enterprise Account Executive at Talkdesk… As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and Self-generation, targeting public sector entities with 1000+ employees that are aligned to your region. We are looking for a d
Are you a motivated graduate looking to kickstart your career in the fast-paced world of AI and SaaS? Talkdesk is looking for two ambitious Junior Partner Business Managers to join our team. This isn't your average entry-level role. You will be enrolled in a structured development program designed to transform you into
As a Data Integration Engineer, you will have an opportunity to build critical Integration infrastructure that surfaces data and insights across the company. The Integration team is really the intersection of business processes with business and platform. You will be responsible for designing, building, and maintaining
About the Team & Role: We are building the future of customer experience, and our AI Pilots team is at the forefront of this 0-to-1 motion. This isn’t a role for someone who wants a playbook; this is for the builder who wants to write it. We are looking for a high-agency individual to join our team as a founding AI Dep
Director of Product Management — Talkdesk Applications Platform We are looking for a strategic, platform-minded leader to own the Applications Platform product area at Talkdesk, a market-leading, cloud-native Customer Experience platform. This is the foundational layer where all Talkdesk products live — the framework t
Purpose: We are looking for a savvy Senior Data Engineer to join our growing team of Data experts. The hire will be responsible for expanding and optimizing our data pipeline architecture and data flow and collection for cross-functional teams and maintaining governance over our lakehouse. The Data Engineering team wil
As the Senior Director, Head of Americas Solution Engineering, you will be the strategic technical partner driving net-new logos and ARR expansion across North America (NA) and Latin America (LATAM). Working in lockstep partnership with the SVP of Sales for the Americas, you will lead, scale, and inspire a world-class
As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support excellence during i
As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support excellence during i
## Role Overview The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer
We are hiring a Forward Deployed AI Product Manager (FDPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strategy, technical delivery, and client partnership - spending meaningful time embedded with banks, credi
We are seeking a battle-hardened Principal Security Engineer to lead our technical offensive and defensive strategies. This is not a policy-writing role; it is an extremely hands-on position designed for an engineer who thrives on breaking complex systems, building custom security tooling, and securing the next generat
What is an Enterprise Account Executive at Talkdesk… As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and Self-generation, targeting entities with 1000+ employees that are aligned to your region. We are looking for a driven, motivat
The Vice President, Customer Experience Manager is a strategic, high-impact leader responsible for defining and scaling a unified customer experience model across North America. Based in Bellevue, WA, this role leads a consolidated team of Customer Experience Managers (CXMs), combining Customer Success and Technical Ac
We are seeking a highly skilled and customer-focused Partner Technical Architect to join our Partner Success team. In this critical role, you will serve as the technical backbone for our partners, providing expert guidance, support, and enablement to ensure their success in implementing and leveraging our Talkdesk plat
- Conducts research to prepare for upcoming meetings with prospects to understand their business environment, market, customers, competitors and general business challenges. - Carries out discovery conversations with customers to understand their needs and requirements for a new solution. Uncovers customer pains, learn
The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team establish clear value, differentiation, and t
We are looking to bring on a Sr. Analyst, FP&A for this role. This individual will be responsible for partnering cross-functionally within a fast-moving technology company and its senior management to build annual budgets, manage forecasts, and provide decision support through financial analyses to ensure optimal retur
Responsibilities: - Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry - Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers - Create and cultivate a close relationship with strat
- Conducts research to prepare for upcoming meetings with prospects to understand their business environment, market, customers, competitors and general business challenges. - Carries out discovery conversations with customers to understand their needs and requirements for a new solution. Uncovers customer pains, learn
As a Senior Solution Architect, you will be responsible for designing and implementing complex software solutions that meet the needs of the organization and its customers. You will work closely with cross-functional teams to understand business requirements and develop solutions that align with organizational goals. Y
At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. We give back to our community by volunteering our time, supporting non-pr
Job Summary: - At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programming and we won’t l
What is a commercial Account Executive at Talkdesk: As a Commercial Account Executive D/A/CH at Talkdesk, you will be the driving force behind our growth in the mid-market segment. You will own the full sales cycle, targeting high-growth companies headquartered in Germany, Austria and Switzerland. Success in this role
Sales Development Representative - Position Overview Come make your mark at a rapidly growing company set to completely reinvent and take over the $30+ billion dollar contact center industry. Talkdesk is looking for highly passionate, ambitious, humble, and tenacious self-starters to join our Sales Development Team. Ou
Sales Development Representative - Position Overview Come make your mark at a rapidly growing company set to completely reinvent and take over the $30+ billion dollar contact center industry. Talkdesk is looking for highly passionate, ambitious, humble, and tenacious self-starters to join our Sales Development Team. Ou
We are seeking an innovative, customer-focused leader to drive the AI Platform product area at Talkdesk. As the Principal Product Manager, you will be at the helm of shaping a platform that powers AI-driven solutions for the future of customer engagement. You will collaborate with designers, engineers, GTM teams, and t
Join Our Talent Community! At Talkdesk, we believe that great talent is the key to our success. If you don’t see a current job opening that aligns with your skills and career aspirations, we encourage you to apply to our Talent Community! By joining our Talent Community, you can: - Share your resume and professional ba