Freshworks · San Mateo, CA, US
· Posted 2026-10-05
· 15+ years
### Job Description This position will report directly to the Chief Legal Officer and will be responsible for handling a wide range of corporate and securities matters related to the growth, operation and further development of this global publicly traded corporation. The role will be the primary legal support to the S
VicePresidentCorporateLegalCompliance
Freshworks · San Mateo, CA, US
· Posted 2026-10-05
· 15+ years
### Job Description This position will report directly to the Chief Legal Officer and will be responsible for handling a wide range of corporate and securities matters related to the growth, operation and further development of this global publicly traded corporation. The role will be the primary legal support to the S
VicePresidentCorporateCompliancelegalabilitystrongother
Freshworks · San Mateo, US
· Posted 2026-10-05
· 5+ years
### Job Description Stationed within the AMER Customer Success organization, this role is responsible for driving operational excellence and executing key Customer Success programs and initiatives across the region. The Program Manager partners closely with AMER Customer Success leadership, the Customer Success Center
ProgramManagement
Freshworks · Bengaluru, India
· Posted 2026-10-05
· 5-6 years
### Job Description Sales Compensation lead will report into the Manager of Sales Finance and will be responsible for deriving the commissions for direct, indirect and overlay sales roles on a global level including channel partner. Key Responsibilities & Deliverables: Requirements Gathering: Lead discovery sessions wi
SalesCommission
Freshworks · San Mateo, CA, US
· Posted 2026-10-01
### Job Description At Freshworks, we're on a mission to help businesses delight their customers and employees through simple, powerful software. As we continue to grow our Enterprise business, we're looking for a Customer Success Manager to own a portfolio of Key and Enterprise customers across North America. You'll s
Success
Freshworks · Boston, MA, US
· Posted 2026-10-01
· 5+ years
### Job Description At Freshworks, we're on a mission to help businesses delight their customers and employees through simple, powerful software. As we continue to grow our Enterprise business, we're looking for a Customer Success Manager to own a portfolio of Key and Enterprise customers across North America. You'll s
Success
Freshworks · Hyderabad, TS, India
· Posted 2026-10-01
· 12-18 years
### Job Description About the Role: Freshworks is building next-generation AI-driven customer and employee engagement platforms. As a Principal Engineer - Machine Learning on our AI/ML Engineering team, you will drive the architecture and technical strategy for core backend services powering our Agentic AI Platform. Yo
EngineerMachineLearning
Freshworks · Chennai, TN, India
· Posted 2026-10-01
· 12-18 years
### Job Description About the Role: Freshworks is building next-generation AI-driven customer and employee engagement platforms. As a Principal Engineer - Machine Learning on our AI/ML Engineering team, you will drive the architecture and technical strategy for core backend services powering our Agentic AI Platform. Yo
EngineerMachineLearning
Freshworks · London, UK
· Posted 2026-10-01
· 7+ years
### Job Description This is an Individual Contributor (IC) role. As a Enterprise Account Executive at Freshworks, you’ll drive new business activities in the UKI region. You will collaborate with teams across Freshworks to manage all aspects of the sales process, including business development, lead management, qualifi
EnterpriseAccountExecutive
Freshworks · London, UK
· Posted 2026-10-01
· 5-7 years
### Job Description This is an Individual Contributor (IC) role. As a Lead Account Executive at Freshworks, you’ll drive new business activities in the UKI region. You will collaborate with teams across Freshworks to manage all aspects of the sales process, including business development, lead management, qualification
AccountExecutive
Freshworks · Paris, France
· Posted 2026-09-30
· 5+ years
### Job Description As an Enterprise Account Manager, you’ll work with some of our most valued customers, helping them grow with Freshworks while building long-term, trusted partnerships.This role will be focussing on our Italian and spanish markets. What you’ll do: - Engage, discover & drive results: Grow key accounts
AccountItalianSpanishSpeaking
Freshworks · Bengaluru, KA, India
· Posted 2026-09-30
· 9+ years
### Job Description The Impact You Will Create As a Staff Machine Learning Engineer, you will serve as the critical architectural bridge between cutting-edge Data Science research and massive-scale, product-ready implementation. You will move beyond standard feature delivery to define the technical vision and infrastru
EngineerMachineLearning
Freshworks · San Mateo, CA, US
· Posted 2026-09-30
· 10+ years
### Job Description Freshworks is looking for a senior demand generation leader to help build and modernize our scaled demand engine across our product portfolio. This role is for a hands-on operator and builder. You will own the day-to-day demand generation engine across channels, work closely with Revenue Marketing l
DirectorDemandGeneration
Freshworks · Boston, MA, US
· Posted 2026-09-30
· 10+ years
### Job Description Freshworks is looking for a senior demand generation leader to help build and modernize our scaled demand engine across our product portfolio. This role is for a hands-on operator and builder. You will own the day-to-day demand generation engine across channels, work closely with Revenue Marketing l
DirectorDemandGeneration
Freshworks · London, UK
· Posted 2026-09-30
· 5-8 years
### Job Description As a Lead Account Executive for Nordics, you will drive growth and consistently exceed revenue goals within a defined territory. You’ll win new (strategic/enterprise) accounts, strengthen relationships with existing customers, and apply your SaaS expertise to engage effectively with both business an
AccountExecutiveBeneluxNordics
Freshworks · Bengaluru, KA, India
· Posted 2026-09-29
· 7+ years
### Job Description We are looking for a Channel Manager – Middle East & Africa (MEA) to build, activate and grow Freshworks’ partner ecosystem across the region. This role is responsible for creating incremental business through the partner ecosystem — identifying the right partners, enabling them to sell and deliver
ChannelSales
Freshworks · Bengaluru, India
· Posted 2026-09-28
· 6+ years
### Job Description Freshworks is looking for a Manager to join our global Corporate Strategy team and help shape some of the most important decisions facing the company. This is a high-impact strategy role for someone who loves solving complex business problems but wants to get closer to the decisions, the executives
CorporateStrategyConsulting
Freshworks · Chennai, India
· Posted 2026-09-28
· 5-8 years
### Job Description About the Role We are looking for a highly analytical and business-oriented Lead Marketing Analyst to join our Marketing Analytics team. This role will partner closely with Demand Generation, Product Marketing, Sales, Finance, and Revenue Operations to drive data-informed decisions across the market
AnalystMarketingAnalytics
Freshworks · Singapore
· Posted 2026-09-25
· 6-8 years
### Job Description At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting sp
SolutionEngineer
Freshworks · Hyderabad, TS, India
· Posted 2026-09-25
· 7-12 years
### Job Description At Freshworks, uptime is sacred. As a Lead Site Reliability Engineer (SRE), you'll be the engineer behind the curtain—designing for resilience, automating recovery, and ensuring our systems stay fast, stable, and observable at scale. You’ll partner closely with engineering, platform, and product tea
SoftwareEngineerSiteReliability
Freshworks · Boston, MA, US
· Posted 2026-09-24
### Job Description The Senior Solution Architect is a senior customer-facing role within Freshworks Professional Services (FPS), combining solution architecture, executive consulting, and Professional Services leadership across the Americas. You'll serve as a trusted advisor to customer executives and technical leader
SolutionArchitectProfessionalServices
Freshworks · San Mateo, CA, US
· Posted 2026-09-24
### Job Description The Senior Solution Architect is a senior customer-facing role within Freshworks Professional Services (FPS), combining solution architecture, executive consulting, and Professional Services leadership across the Americas. You'll serve as a trusted advisor to customer executives and technical leader
SolutionArchitectProfessionalServices
Freshworks · San Mateo, CA, US
· Posted 2026-09-24
· 7+ years
### Job Description Freshworks is seeking a Manager of Social Media to lead our organic social presence and shape how the Freshworks voice shows up across every platform. This role owns social strategy, content calendar, and day-to-day execution, turning brand moments, product news, and customer stories into content th
SocialMediaMarketing
Freshworks · Hyderabad, India
· Posted 2026-09-23
· 14+ years
### Job Description Role Overview We are seeking a highly experienced Principal Engineer to lead the design and evolution of the enterprise-scale platform architecture that powers Freshworks’ multi-tier SaaS products. This role will define the architecture strategy for a major platform domain, drive modernization initi
EngineerSystems
Freshworks · London, UK
· Posted 2026-09-23
· 5+ years
### Job Description Freshworks is looking for a self-motivated Lead Solutions Engineer to complement our Pre-Sales team. You will play a critical role by being the technical expert that helps the sales team with new business opportunities as well as consulting or selling to the most strategic prospects and accounts at
SolutionEngineerDutchSwedishspeaking
Freshworks · London, UK
· Posted 2026-09-22
· 7+ years
### Job Description This is an Individual Contributor (IC) role. As a Enterprise Account Manager at Freshworks, you’ll drive sales into existing defined paying accounts in the UKI region. Your accounts will all have strategic importance to the growth of the region. You will collaborate with teams across Freshworks to m
EnterpriseAccount
Freshworks · Chennai, TN, India
· Posted 2026-09-22
· 12-15 years
### Job Description Overview: As a Senior Staff Engineer, you will serve as a core technical anchor, driving the architectural evolution of Freshworks' multi-tier SaaS platform. In this role, you will: - Scale Platform Capabilities: Architect and deliver resilient APIs, microservices, and web-layer platform features th
EngineerSystems
Freshworks · Bengaluru, India
· Posted 2026-09-22
· 10+ years
### Job Description Freshworks is looking for a highly motivated and experienced Staff Product Manager for our AI team. This role will be pivotal in driving our AI Agent product line forward focusing on customer experience (including customer service, sales, marketing use cases) and/or employee experience markets (incl
Product
Freshworks · Singapore
· Posted 2026-09-21
· 7+ years
### Job Description VAR Recruitment & Onboarding - Identify, target, and sign mid-market VARs aligned to Freshworks' Singapore & APAC ITSM, ITAM, and CX growth priorities - Build and maintain a pipeline of prospective resellers, drawing on market mapping, distribution networks, competitor partner rosters, and ex-incumb
Salesforce
Freshworks · Chennai, India
· Posted 2026-09-21
· 5-8 years
### Job Description At Freshworks, we build uncomplicated service software designed to eliminate friction and reduce business complexity. As a Lead Full Stack Engineer (IC3), you will be the driving force turning this vision into high-performance software—engineering robust backend systems and responsive frontend layer
SoftwareEngineerStack
Freshworks · San Mateo, CA, US
· Posted 2026-09-18
### Job Description Freshworks is looking for a Technical Curriculum Developer to join our growing Revenue Enablement team. In this role, you'll create engaging technical learning experiences for Partners, Solution Engineers, Professional Services teams, and other customer-facing technical roles. You'll combine learnin
TechnicalCurriculumDeveloper
Freshworks · Boston, MA, US
· Posted 2026-09-18
· 5-8 years
### Job Description Freshworks is looking for a Technical Curriculum Developer to join our growing Revenue Enablement team. In this role, you'll create engaging technical learning experiences for Partner Solution Engineers, Professional Services teams, and other customer-facing technical roles. You'll combine learning
TechnicalCurriculumDeveloper
Freshworks · San Mateo, CA, US
· Posted 2026-09-18
· 10+ years
### Job Description Freshworks is seeking a Creative Director to lead and scale our in-house creative team. This role owns the strategy, operations, and output of Freshworks' internal creative function — from brand campaigns, to sales enablement, events, and digital experiences — ensuring every creative touchpoint refl
Figma
Freshworks · Boston, MA, US
· Posted 2026-09-17
· 15+ years
### Job Description Freshworks is seeking an experienced Senior Director of Sales, North America (US and Canada) Verticals to lead our go-to-market execution across three strategic vertical markets: Manufacturing, State, Local & Education (SLED), and Federal/Government as well as Canada. Reporting directly to the SVP &
DirectorSalesNorthAmericaVerticals
Freshworks · San Mateo, CA, US
· Posted 2026-09-17
· 15+ years
### Job Description Freshworks is seeking an experienced Senior Director of Sales, North America (US and Canada) Verticals to lead our go-to-market execution across three strategic vertical markets: Manufacturing, State, Local & Education (SLED), and Federal/Government as well as Canada. Reporting directly to the SVP &
DirectorSalesNorthAmericaVerticals
Freshworks · London, UK
· Posted 2026-09-17
· 8+ years
### Job Description As an Enterprise Account Manager, you’ll work with some of our most valued customers, helping them grow with Freshworks while building long-term, trusted partnerships.This role will be focussing on our UKI market. What you’ll do: - Engage, discover & drive results: Grow key accounts through upsell,
Account
Freshworks · Bengaluru, KA, India
· Posted 2026-09-17
### Job Description As a GSI Solution Architect, you will be the technical and solution engine behind our Global Systems Integrator ecosystem, with a dedicated focus on Employee Experience and Freshservice. You will help GSI partners find, shape, and progress new business and expansion opportunities — bringing solution
SolutionEngineering
Freshworks · Chennai, India
· Posted 2026-09-17
### Job Description As a GSI Solution Architect, you will be the technical and solution engine behind our Global Systems Integrator ecosystem, with a dedicated focus on Employee Experience and Freshservice. You will help GSI partners find, shape, and progress new business and expansion opportunities — bringing solution
SolutionEngineering
Freshworks · San Mateo, CA, US
· First seen 2026-09-16
· 3+ years
### Job Description At Freshworks, we believe great employee experiences start with great people - and that includes you. We're growing fast, and we're looking for a Mid-Market Account Executive who's passionate about building relationships, solving meaningful problems, and shaping the future of work. In this role, you
AccountExecutiveMidMarket
Freshworks · San Mateo, CA, US
· First seen 2026-09-15
· 8-12 years
### Job Description Freshworks is rethinking how we develop, evaluate, and listen to our people — and this role is at the center of that transformation. As Director of Performance Management & Employee Listening, you will lead two of our most strategically important people practices: a comprehensive redesign of how we
DirectorGlobalTalentManagement
Freshworks · San Mateo, CA, US
· Posted 2026-09-15
· 8+ years
### Job Description We are looking for a Senior Event Manager to join Freshworks’ Event Experience team within Brand Marketing, reporting to the Director of Event Experiences. Ideally based in our San Mateo, Bellevue, or Boston office, this role will play a key part in delivering elevated, cohesive, and operationally e
Events
Freshworks · Bengaluru, India
· Posted 2026-09-14
· 6+ years
### Job Description As a Lead Product Designer (IC3) for Freshservice—our flagship Employee Experience platform—your mission is to transform highly complex, enterprise-grade workflows into seamless, intuitive, and delightful experiences. In this role, you won't just design interfaces; you will lead strategic design ini
ProductDesigner
Freshworks · San Mateo, CA, US
· Posted 2026-09-11
· 5+ years
### Job Description Freshworks is looking for a Product Marketing Manager to own and evolve the Freshservice platform narrative, bringing together service and operations into a single, unified story for IT organizations. In this role, you'll partner closely with Product Management, Engineering, Sales, Customer Success,
ProductMarketingFreshservicePlatform
Freshworks · Singapore
· Posted 2026-09-11
· 10+ years
### Job Description As an Account Manager based in Singapore, you will drive growth and maximize revenue across a portfolio of strategic and enterprise customers. You will build trusted, long-term customer relationships, drive product adoption and expansion opportunities, and strengthen customer retention. Leveraging y
AccountManagement
Freshworks · San Mateo, CA, US
· First seen 2026-09-10
· 15+ years
### Job Description The Senior Director, People Analytics & Workforce Planning is responsible for leading Freshworks' People Analytics function, establishing enterprise workforce planning capabilities, and advancing the adoption of AI across HR in alignment with the company's broader AI strategy. The role will define t
Tableau
Freshworks · San Mateo, CA, US
· Posted 2026-09-09
· 5+ years
### Job Description As a Account Manager - Mid Market, you’ll work with some of our most valued customers, helping them grow with Freshworks while building long-term, trusted partnerships. What you’ll do: - Engage, discover & drive results: Grow key accounts through upsell, cross-sell, and renewals, consistently surpas
AccountMidMarket
Freshworks · San Mateo, CA, US
· Posted 2026-09-09
· 5+ years
### Job Description Freshworks is looking for a Technical Product Marketing Manager to bring the next generation of AI-powered IT service management to market. The conversation around enterprise AI has gotten technical. Buyers and prospects are asking about model quality and evaluation, agent-to-agent coordination, MCP
TechnicalProductMarketing
Freshworks · Boston, MA, US
· Posted 2026-09-09
· 5+ years
### Job Description Freshworks is looking for a Product Marketing Manager to own and evolve the Freshservice platform narrative, bringing together service and operations into a single, unified story for IT organizations. In this role, you'll partner closely with Product Management, Engineering, Sales, Customer Success,
ProductMarketingFreshservicePlatform
Freshworks · Boston, MA, US
· Posted 2026-09-09
· 5+ years
### Job Description Freshworks is looking for a Technical Product Marketing Manager to bring the next generation of AI-powered IT service management to market. The conversation around enterprise AI has gotten technical. Buyers and prospects are asking about model quality and evaluation, agent-to-agent coordination, MCP
TechnicalProductMarketing
Freshworks · London, UK
· Posted 2026-09-08
· 10+ years
### Job Description Role: Regional Sales Director, Enterprise Sales (UK & Ireland) Company: Freshworks (NASDAQ: FRSH) Location: London, UK (Hybrid – 3 days/week in office) The Vibe Freshworks is disrupting legacy software giants by making enterprise tech fast, intuitive, and genuinely delightful to use. We are scaling
EnterpriseSalesDirectorUKI
Freshworks · Paris, IDF, France
· Posted 2026-09-07
· 7+ years
### Job Description This is a pivotal individual contributor role at the heart of Freshworks' channel growth strategy. As a Channel Manager, you will own the full lifecycle of our CX partner business across France and the Nordics — from managing strategic partners in the region, signing new partners, through to driving
Salesforce
Freshworks · Chennai, India
· Posted 2026-09-07
· 7-9 years
### Job Description Freshworks is hiring a Lead Product Marketer to drive go-to-market strategies, positioning, and adoption across the Freshdesk portfolio. As customer service software rapidly evolves alongside advances in AI and modern CX capabilities, proactive automation, and shifting buyer expectations, staying ah
ProductMarketing
Freshworks · San Mateo, CA, US
· Posted 2026-09-03
· 10+ years
### Job Description Freshworks is seeking a Director of Integrated Marketing to lead how our brand strategy shows up in the market, turning strategic positioning into coordinated, full-funnel campaigns across products, regions, and buyer audiences. This role owns the connective tissue between brand and demand: the pers
Salesforce
Freshworks · Chennai, TN, India
· Posted 2026-09-03
· 15+ years
### Job Description At Freshworks, we are building the future of customer and employee engagement - and AI agents are at the center of it. The AI Agent Platform is the foundation on which our next generation of autonomous and assistive experiences are built. AI Studio is the product surface that brings that platform to
DirectorEngineeringStudio
Freshworks · San Mateo, CA, US
· Posted 2026-09-02
· 10+ years
### Job Description As a Account Executive - Enterprise, you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-level e
EnterpriseAccountExecutive
Freshworks · London, England, UK
· Posted 2026-09-02
· 7+ years
### Job Description This is a pivotal individual contributor role at the heart of Freshworks channel growth strategy. As a Channel Manager, you will own the full lifecycle of our mid-market reseller business across Germany, Austria, and Switzerland — from prospecting and signing new value-added resellers through to dri
Salesforce
Freshworks · Berlin, Germany
· Posted 2026-09-02
· 7+ years
### Job Description This is a pivotal individual contributor role at the heart of Freshworks channel growth strategy. As a Channel Manager, you will own the full lifecycle of our mid-market reseller business across Germany, Austria, and Switzerland — from prospecting and signing new value-added resellers through to dri
Salesforce
Freshworks · London, UK
· Posted 2026-09-02
### Job Description - Work from our London office, as this is an on-site role. - Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to d
Development
Freshworks · San Mateo, CA, US
· Posted 2026-09-01
· 1-2 years
### Job Description As a Business Development Representative with Freshworks, you will play a crucial role in our company’s growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects, facilitating qualification calls, an
Development
Freshworks · Berlin, Germany
· Posted 2026-09-01
### Job Description - Work from our Berlin office, as this is an on-site role. - Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to d
DevelopmentDACH