Browse current Freshworks openings that JobDrop found directly from the company's careers source.
### Job Description Freshworks is looking for a Field Marketing Specialist to build the operational engine behind our regional event programs. Today, Field Marketing Managers (FMMs) own both the strategy and the execution of every event, from forecasting and business cases on one end to vendor contracts and lead upload
### Job Description As an Account Executive, Enterprise (SLED), you will play a pivotal role in expanding Freshworks’ footprint within Higher Education institutions. This role focuses on engaging multiple stakeholders across colleges and universities, delivering customized ITSM and EX solutions, and empowering institut
### Job Description As an Account Executive, Enterprise (SLED), you will play a pivotal role in expanding Freshworks’ footprint within Higher Education institutions. This role focuses on engaging multiple stakeholders across colleges and universities, delivering customized ITSM and EX solutions, and empowering institut
### Job Description As an Account Executive, Enterprise (SLED), you will play a pivotal role in expanding Freshworks’ footprint within Higher Education institutions. This role focuses on engaging multiple stakeholders across colleges and universities, delivering customized ITSM and EX solutions, and empowering institut
### Job Description Lead a team of Adoption Specialists within our Adoption Advisory team - driving product adoption, increasing customer value, and reducing churn across Freshworks' scaled and digital customer segments. About the Role As Lead, Product Adoption, you will manage a team of Adoption Specialists focused on
### Job Description The Customer Success team proactively engages with customers to provide strategic and tactical guidance, ensuring they derive maximum value from the Freshworks suite of products. As a Customer Success Manager, you will drive product adoption, build strong relationships, and secure long-term customer
### Job Description Take Ownership: Own and build modules for sustained differentiation and growth. Develop deep domain expertise and understand trends in the market. The role requires you to plan, build, release, and measure success for an end to end modules. Be a Customer Champion: Develop a sense of empathy with our
### Job Description This role will lead our effort in capturing, synthesizing, and acting on customer feedback. In this role, you will serve as the strategic owner of our VoC infrastructure, turning quantitative metrics and qualitative customer insights into actionable business and product strategies. You will directly
### Job Description We are looking for a high-energy, ambitious Field Marketing Specialist to drive our marketing strategy and event execution across the UKI & Nordics region. This isn't a "follow-the-playbook" role. We need a genuine driver and executor—someone who sets the drumbeat for our programs, rolls up their sl
### Job Description We are seeking a highly motivated and customer-centric Account Executive Level 2 to join our growing inbound sales team focused on the North America market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The
### Job Description This is a pivotal individual contributor role at the heart of Freshworks’ German channel growth strategy. As a Channel Sales Manager, you will own the full lifecycle of our Systems Integrator business in Germany — from prospecting and signing new mid-tier SI partners through to driving active pipeli
### Job Description About this role: This is a pivotal individual contributor role at the heart of Freshworks’ UK channel growth strategy. As a Channel Sales Manager, you will own the full lifecycle of our Systems Integrator business in the UK — from prospecting and signing new mid-tier SI partners through to driving a
### Job Description We are looking for highly skilled Data Platform Engineer to design, develop, and deliver enterprise-scale Master Data Management (MDM) and Data Platform solutions. The role will focus on Customer 360, data quality, identity resolution, governance, and cloud-native MDM initiatives across enterprise s
### Job Description The Customer Success team proactively engages with customers to provide strategic and tactical guidance, ensuring they derive maximum value from the Freshworks suite of products. As a Customer Success Manager, you will drive product adoption, build strong relationships, and secure long-term customer
### Job Description Freshworks is rethinking how we develop, evaluate, and listen to our people — and this role is at the center of that transformation. As Director of Performance Management & Employee Listening, you will lead two of our most strategically important people practices: a comprehensive redesign of how we
### Job Description We are looking for a highly skilled Senior Analyst – Order Management to join our dynamic team. In this role, you will be responsible for ensuring accurate and efficient order processing and contract management while collaborating with cross-functional teams to support business operations. In additi
### Job Description As a Business Development Representative with Freshworks, you will play a crucial role in our company’s growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects, facilitating qualification calls, an
### Job Description About the Team We’re a passionate and fun-loving mobile team made up of Android, iOS, and automation engineers, with a solid mix of experience and energy. We build and maintain multiple mobile apps and multiple mobile SDKs, powering user experiences at scale. Our portfolio includes: Apps: Freshdesk,
### Job Description As a Senior Staff Product Manager in the ITSM Product team, you will serve as a highly experienced individual contributor responsible for defining the product strategy for enterprise customer experiences across the Freshworks EX portfolio. In this role, you will tackle complex, cross-functional prod
### Job Description About the Team - Our Value Engineering team is growing, and we're looking for a Senior Value Engineer to join our team in London. This is a role for someone who loves building rigorous business cases, can hold their own in a room with CFOs and CIOs, and gets genuine satisfaction from turning a compl
### Job Description Freshworks is looking for a Lifecycle Marketing Specialist to execute nurture campaigns across our Employee Experience (EX) product family — Freshservice, ESM, D42, Firehydrant, and Freddy AI. Reporting to the Lifecycle Marketing Manager, you’ll own day-to-day execution of the pod’s always-on and re
### Job Description Freshworks is looking for a Lifecycle Marketing Manager to lead our newly formed Lifecycle Marketing pod within the ABM, Digital & Lifecycle organization. In this role, you will own the lifecycle and nurture strategy for our Employee Experience (EX) product family — Freshservice, ESM, D42, Firehydra
### Job Description About the Role We are looking for a Data Platform Engineer (IC2) to build and operate scalable, reliable, and high-performance data platforms. In this role, you will develop streaming and batch data pipelines, manage Databricks environments, and support our event-driven data infrastructure using Kaf
### Job Description At Freshworks, we believe great employee experiences start with great people - and that includes you. We're growing fast, and we're looking for a Mid-Market Account Executive who's passionate about building relationships, solving meaningful problems, and shaping the future of work. In this role, you
### Job Description Freshworks is looking for a Field Marketing Specialist to build the operational engine behind our regional event programs. Today, Field Marketing Managers (FMMs) own both the strategy and the execution of every event, from forecasting and business cases on one end to vendor contracts and lead upload
### Job Description Solution Architect (SA) role is a critical internally and externally-facing role within Freshworks Professional Services (FPS) which acts the senior technical SME heavily involved in Sales, Delivery and Expansion phases of the customer lifecycle. FPS SA is a trusted advisor internally and externally
### Job Description As a Lead Account Executive for Nordics, you will drive growth and consistently exceed revenue goals within a defined territory. You’ll win new (strategic/enterprise) accounts, strengthen relationships with existing customers, and apply your SaaS expertise to engage effectively with both business an
### Job Description About the Role The Customer Success Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products. Role Requirement: ● Engage proactively with customers using the engagement model (ba
### Job Description About the Role The Customer Success Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products. Role Requirement: ● Engage proactively with customers using the engagement model (ba
### Job Description 1. Impact You Can Create - Drive Revenue Velocity: Act as a strategic business partner to Sales Management, aligning technical resources directly with product revenue goals across the mid-market and SMB segments. - Elevate Customer Experience: Evangelize a refreshing user experience on the platform
### Job Description As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth through our North America partner ecosystem. You'll be responsible for building and expanding relationships with strategic channel partners, distributors, and solution providers while driving indirect revenu
### Job Description As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth through our North America partner ecosystem. You'll be responsible for building and expanding relationships with strategic channel partners, distributors, and solution providers while driving indirect revenu
### Job Description About the Role At Freshworks, we are looking for a high-octane, strategic, and resilient Business Development Manager to spearhead our market expansion and design the frontline pipeline strategy for our next phase of regional growth. As a BDM, you will be the corporate face and voice of Freshworks,
### Job Description About the Role At Freshworks, we are looking for a high-octane, strategic, and resilient Business Development Manager to spearhead our market expansion and design the frontline pipeline strategy for our next phase of regional growth. As a BDM, you will be the corporate face and voice of Freshworks,
### Job Description We are seeking an FP&A Manager to join our Finance team as a dedicated business partner to our global Product & Engineering organization. This is a high-impact individual contributor role for an experienced FP&A professional who enjoys working closely with business leaders, understanding what drives
### Job Description Freshworks is looking for a Senior Product Marketing Manager to own the go-to-market strategy and narrative for our core service management products (Freshservice and Freshservice for Business Teams). These are the largest, highest-visibility products in the Freshservice portfolio—the foundation of
### Job Description Freshworks is looking for a Product Marketing Manager to help bring the next generation of AI-powered IT service management experiences to market. In this role, you'll partner closely with Product Management, Engineering, Sales, Customer Success, and Demand Generation to launch new AI capabilities,
### Job Description The Customer Success Engineer (CSE) serves as a strategic advisor and product subject matter expert (SME), helping customers maximize business outcomes from their Freshworks investment. Operating at the intersection of Customer Success, Product Expertise, Operational Transformation, and AI Innovatio
### Job Description The Customer Success Engineer (CSE) serves as a strategic advisor and product subject matter expert (SME), helping customers maximize business outcomes from their Freshworks investment. Operating at the intersection of Customer Success, Product Expertise, Operational Transformation, and AI Innovatio
### Job Description The Customer Success Engineer (CSE) serves as a strategic advisor and product subject matter expert (SME), helping customers maximize business outcomes from their Freshworks investment. Operating at the intersection of Customer Success, Product Expertise, Operational Transformation, and AI Innovatio
### Job Description As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth through our North America partner ecosystem. You'll be responsible for building and expanding relationships with strategic channel partners, distributors, and solution providers while driving indirect revenu
### Job Description At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting sp
### Job Description As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth through our North America partner ecosystem. You'll be responsible for building and expanding relationships with strategic channel partners, distributors, and solution providers while driving indirect revenu
### Job Description Freshworks is looking for a Lead - Vendor Management, to join and help transform the Procurement team. This person will be responsible for helping mature and develop a scalable vendor management process. The Vendor Management function supports supplier onboarding, contract routing and triaging of so
### Job Description Freshworks is looking for an experienced and driven Manager, Services Sourcing to lead a team of sourcing category managers within our transforming procurement organization. In this role, you will combine strong leadership skills with hands-on sourcing expertise. You will be responsible for overseei
### Job Description About the Role Freshworks is seeking a high-performing Manager of Outbound Sales to lead our Bangalore-based outbound Account Executive (AE) and Business Development (BD) teams focused on the Freshdesk product segment for the North American market. In this role, you will own the end-to-end sales lif
### Job Description We’re hiring Account Executives to drive growth for Freshworks in the Outbound segment. This is a full-cycle outbound sales role - ideal for SaaS professionals who thrive on building pipeline, managing end-to-end deal cycles, and owning a book of business from the ground up. You will be responsible
### Job Description We’re hiring Account Executives to drive growth for Freshworks in the Outbound segment. This is a full-cycle outbound sales role - ideal for SaaS professionals who thrive on building pipeline, managing end-to-end deal cycles, and owning a book of business from the ground up. You will be responsible
### Job Description This role serves as the Solution Architect and strategic technical owner for the Customer Support technology ecosystem. The architect will partner closely with Customer Support Operations, Customer Experience (CX), Product, Engineering, and IT teams to design scalable, secure, and high-performing so
### Job Description Sr. Solution Architect (SA) role is a critical internally and externally-facing role within Freshworks Professional Services (FPS) which acts the senior technical SME heavily involved in Sales, Delivery and Expansion phases of the customer lifecycle. FPS Senior SA is a trusted advisor internally and
### Job Description Sr. Solution Architect (SA) role is a critical internally and externally-facing role within Freshworks Professional Services (FPS) which acts the senior technical SME heavily involved in Sales, Delivery and Expansion phases of the customer lifecycle. FPS Senior SA is a trusted advisor internally and
### Job Description We’re looking for an experienced Manager of Customer Success to lead and scale our Continental team. You’ll play a key role in ensuring our Enterprise and Mid-Market customers achieve measurable value and long-term success with Freshworks. Reporting to the Director, Customer Success EMEA, you’ll def
### Job Description The Procurement Operations Specialist will support the day-to-day procurement activities across all business units with a strong emphasis on indirect spend categories. This role is critical to ensuring a streamlined source-to-pay (S2P) process, compliance with procurement policies, supplier onboardi
### Job Description Freshworks is on a trajectory to $1B+, and our Business Development team is the tip of the spear. We are looking for a data-driven Manager of Business Development who lives at the intersection of Startup Hustle and AI Innovation. This isn’t a "sit back and report" management role. You are a Player-C
### Job Description Key Responsibilities Customer Relationship Management: Build and nurture customer relationships with a portfolio of assigned accounts, post onboarding through the entire customer lifecycle. Retention Excellence: Focus on ensuring high customer retention rates and meeting retention goals. Stakeholder
### Job Description The Go to Market team for Freshworks is the fastest-growing function in the organization and spread out across continents and time zones. With the increasing market demand and diverse landscape, there is an ever-increasing ask for deals packaged for specific buyer personas. Add different geographies
### Job Description As a Lead Data Scientist with a focus on Generative Artificial Intelligence (GenAI), you will be at the forefront of pioneering innovative applications of data science and machine learning in employee engagement. You will lead efforts to leverage GenAI techniques to solve complex challenges, transit
### Job Description As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth through our North America partner ecosystem. You'll be responsible for building and expanding relationships with strategic channel partners, distributors, and solution providers while driving indirect revenu
### Job Description Impact You Will Create - Bridge Research and Production: Serve as the critical link translating theoretical data science research and sophisticated algorithms into product-ready, enterprise-scale implementations. - Scale to Millions: Build and deploy robust ML APIs and data pipelines engineered to h
### Job Description As Director, Strategy & Operations, Channels &Alliances, you will serve as a strategic business partner to the SVP of Channels & Alliances, helping shape and execute the organization's long-term strategy while driving operational excellence across the global partner business. Reporting to the VP of